Privacy Policy

Last updated: August 13, 2026

This Privacy Policy explains how SalesFury ("we", "us", or "our") collects, uses, discloses, and protects information when you use our CRM platform (the "Service"). We are committed to handling your data responsibly and in accordance with applicable privacy laws.

1. Information We Collect

Information you provide

• Account data: name, email address, password, company name, and billing details.
• CRM data: contacts, leads, deals, notes, tasks, call logs, emails, and SMS messages you create or upload.
• Communications: messages you send to our support team.

Information collected automatically

• Usage data: pages viewed, features used, actions taken, and timestamps.
• Device & log data: IP address, browser type, operating system, and referring URLs.
• Cookies: as described in our Cookie Policy.

2. How We Use Information

• To provide, operate, maintain, and improve the Service.
• To authenticate users and secure accounts.
• To process payments and manage subscriptions.
• To send transactional messages (e.g., password resets, receipts, service notices).
• To provide customer support and respond to requests.
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with legal obligations.

3. Data You Process About Others

When you upload contact information into SalesFury, you act as the data controller of that information and we act as your processor. You are responsible for having a lawful basis and any required consents to collect and process that data. We process it on your behalf according to your instructions and our Data Processing Addendum.

4. How We Share Information

We do not sell your personal information. We share information only:

• Service providers: vendors who help us operate the Service (e.g., hosting, payment processing, Twilio for SMS/voice), bound by confidentiality obligations.
• Legal requirements: when required by law, subpoena, or to protect our rights and users.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you.
• With your consent: when you direct us to share information.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account termination, we may retain data for a limited period to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data as described below.

6. Data Security

We implement technical and organizational measures to protect your data, including encryption in transit, access controls, and secure infrastructure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications at any time.

8. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage. See our Cookie Policy for details and choices.

9. Children's Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

10. International Data Transfers

Your information may be processed in the United States or other countries where we or our service providers operate. We take steps to ensure appropriate safeguards for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy with a new effective date and, where appropriate, notify you.

12. Contact Us

For privacy questions or requests, email privacy@salesfury.us or visit our Contact page.