SMS Terms & Conditions

Last updated: August 13, 2026

These SMS Terms govern text messaging features within SalesFury. They apply both to your use of SalesFury to send messages and to the messaging programs you operate through the Service. They supplement our Terms of Service and Acceptable Use Policy.

1. Consent

Before sending SMS messages to any recipient, you must obtain prior express consent as required by the Telephone Consumer Protection Act (TCPA) and applicable regulations. For marketing messages, prior express written consent may be required. You must maintain records of consent.

2. Message Content & Identification

Clearly identify yourself or your organization as the sender.
Include opt-out instructions in your messaging program (e.g., "Reply STOP to unsubscribe").
Provide help instructions (e.g., "Reply HELP for help").
Do not send prohibited content, including illegal, deceptive, or carrier-restricted material.

3. Opt-Out Handling

SalesFury automatically processes standard keywords. When a recipient replies STOP (or similar keywords such as UNSUBSCRIBE, CANCEL, QUIT, END, OPTOUT), they are immediately opted out of SMS and receive a confirmation. Replying START re-subscribes them, and HELP returns help information. You must not attempt to circumvent these opt-outs.

4. Message Frequency & Rates

Message frequency varies based on your messaging activity. Message and data rates may apply to recipients depending on their mobile carrier and plan. Recipients are responsible for any charges from their carrier.

5. Carrier & Provider Requirements

SMS features are provided through third-party carriers and providers such as Twilio. You must comply with all applicable carrier requirements, messaging guidelines, and campaign registration obligations (e.g., 10DLC registration). Carriers are not liable for delayed or undelivered messages.

6. Quiet Hours & Timing

You must respect applicable quiet hours and time-zone restrictions. SalesFury provides tools such as area-code-based time-zone detection and calling windows to help you avoid contacting recipients at inappropriate times, but you remain responsible for lawful timing.

7. Prohibited Use

You may not use SMS features to send spam, phishing, or any messages that violate law or provider policies. Violations may result in message throttling, feature suspension, or account termination.

8. Your Responsibility

SalesFury provides compliance tooling, but you are solely responsible for the lawfulness of your messaging, including obtaining consent and honoring opt-outs. You agree to indemnify SalesFury for claims arising from your messaging activity.

9. Contact

For questions about SMS features, contact hello@salesfury.us.