Texting the right way
The TCPA and carrier (CTIA) rules require consent to text, clear opt-out instructions, and immediate honoring of opt-outs. SalesFury does this automatically.
Automatic opt-out disclosure
Outbound messages include "Reply STOP to unsubscribe, HELP for help." unless you've already included similar instructions in your message.
Inbound keyword handling
When a contact replies, SalesFury recognizes standard keywords and responds automatically:
- STOP (also STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT) — the contact is opted out of SMS immediately and gets a confirmation.
- START (also YES, UNSTOP, SUBSCRIBE) — the contact is re-subscribed and gets a confirmation.
- HELP (also INFO) — the contact receives help text.
These replies are sent even before your team sees the message, so you're always covered.