If you send through Amazon SES, SalesFury can read your bounce and complaint notifications. Admins set it up under Settings → Email Settings → Amazon SES bounce reports by email.
- In AWS, subscribe your SES bounce/complaint SNS topic to the address shown on the card, using protocol Email.
- Enter your 12-digit AWS account ID in SalesFury and save.
- AWS emails a confirmation link to that address; our support team confirms it on request.
Rules
A report is accepted only if it is from Amazon, comes from your registered AWS account, and matches a message your organization really sent. Bounces and complaints suppress the contact; delivery receipts are ignored. Anything that does not match is not acted on.
Not on SES? Use the separate Bounce & Complaint Webhook card on the same page.