The Net2Phone call webhook lets SalesFury react to phone activity in real time: it logs calls to the right contact, creates missing contacts automatically, and schedules callbacks for missed calls and voicemails.
1. Get your webhook URL
Go to Settings → Company / Organization Settings and find the 📞 Net2Phone Call Webhook card. Copy the unique URL (it contains a secret token tied to your organization). Click Register / generate if no token exists yet.
2. Add it in Net2Phone
In your Net2Phone dashboard, paste the URL as the destination for call events (received, missed, voicemail). Net2Phone will POST event data to SalesFury as calls happen.
What happens on each call
- Contact matching — SalesFury matches the caller by the last 10 digits of their phone number.
- Auto-create — unknown callers are automatically added as new contacts so nothing is lost.
- Activity logging — the call is logged as Call Received, Call Missed, or Call Made on the contact's timeline.
- Auto "Contacted" status — a new contact advances to Contacted after an outbound touch.
Missed calls & voicemails → callbacks
When a call is missed or goes to voicemail, SalesFury creates a high-priority callback task due the next day and notifies the assigned rep. Duplicate callback tasks are avoided automatically, so one missed lead means one clear action — not a pile of noise.
Security note
The webhook URL contains a secret token. Treat it like a password. If it's ever exposed, regenerate it from the same settings card to invalidate the old one.