SalesFury supports Net2Phone alongside Twilio as an SMS/calling provider. You can set it at the organization level or per user.
1. Choose your provider
Go to Settings → SMS / Messaging. Under Provider, choose Net2Phone. The Net2Phone credential fields will appear.
2. Enter your credentials
- Client ID and Client Secret — from your Net2Phone developer/API account.
- From Number — the Net2Phone number outbound texts and calls come from.
Click Save. SalesFury verifies the credentials by requesting an OAuth2 token; you'll see a success or error message.
3. Organization vs. per-user
An organization admin can set a shared Net2Phone account for everyone. Individual reps can override this with their own number under their personal SMS settings — the user's config always takes precedence over the org's.
4. Start messaging
Once connected, use SMS → Compose or open any contact and start a conversation thread. Inbound and outbound messages are logged against the contact automatically.
Next step: See "Net2Phone Call Webhook" to auto-log calls and create missed-call callbacks.