Support Tickets
Submit support tickets directly from SalesFury, which are synced to TechShield MSP.
Creating a Ticket
- Go to 🎫 Tickets
- Click + New Ticket
- Enter a subject and description
- Set priority (Low, Medium, High, Critical)
- Submit
TechShield Sync
Tickets are automatically submitted to TechShield MSP's support system. You'll see the sync status on each ticket (✅ Synced or ❌ Error).
Tracking
View all your tickets with their current status (Open, In Progress, Resolved, Closed).